Hoag Health System in Newport Beach is responding to "app fatigue" by introducing new digital health solutions aimed at improving patient engagement and addressing consumer needs. Chief Digital and Customer Innovation Officer Kathy Azeez-Narain highlighted the necessity of engaging patients throughout their healthcare journey, not just during illness. The upcoming launch includes a digital platform focused on gastrointestinal health, featuring a web tool for managing gastroesophageal reflux disease (GERD) that will offer education and personalized recommendations. This initiative comes in response to high online demand for credible information on GERD, with over a million related searches monthly. Additionally, Hoag will roll out Hoag On-Demand, a 24/7 virtual care service for urgent health concerns.

Hoag Health System Tackles App Fatigue with Innovative Digital Health Solutions Medpage Today

JPMorgan Chase has issued an Open Letter to its third-party suppliers warning about security risks linked to the hasty adoption of artificial intelligence (AI) technologies. The letter points out that 78% of enterprise AI implementations lack sufficient security measures, leading to a threefold increase in vulnerabilities. Chief Technology Officer Pat Opet stressed the importance of understanding the systems being deployed, particularly in the financial sector, which handles sensitive data. To mitigate risks, JPMorgan recommends AI governance frameworks, regular security testing, clear documentation for AI processes, and dedicated AI security response teams. The bank has committed $2 billion to enhance its own AI security initiatives.

JPMorgan Warns Suppliers: AI Deployment Risks Surge Amid Security Lapses LinkedIn

In this article, MultiCare Health System CIO Bradd Busick examines the concept of entropy as it relates to organizational culture, arguing that without proactive management, companies will face increasing dysfunction, conflict, and disengagement—collectively termed cultural entropy. He identifies symptoms such as poor communication and micromanagement that contribute to a toxic work environment and hinder performance. Busick emphasizes the importance of fostering gratitude and appreciation among team members to combat this entropy, advocating for the establishment of positive feedback loops and reinforcement of core values. He encourages leaders to actively address and manage cultural entropy to maintain a motivated and effective workforce.

Combatting Cultural Entropy: Strategies for Thriving Organizations LinkedIn

The Centers for Medicare and Medicaid Services (CMS) has denied Humana's appeal to enhance its Medicare Advantage star ratings, a decision that threatens the company's revenue for 2026. Following this denial on April 14, Humana, along with the advocacy group Americans for Beneficiary Choice, has initiated federal court proceedings against CMS. The controversy arises from a notable drop in Humana's star ratings, which the insurer attributes to abrupt changes in the rating methodology; under the latest ratings, the percentage of its enrollees in plans rated 4 stars or higher fell from 94% to just 25%. Humana contends that these changes have significantly harmed its ratings and questions CMS's adherence to its own guidelines.

CMS Denies Humana's Appeal, Threatening 2026 Medicare Advantage Revenue Healthcare Finance News