Pre-pandemic, on average, on any single day we would have about 100 people working remotely. When the pandemic hit us we had to pivot to virtual very quickly. In about 48 hours we were at 4,000 people working remotely. A third of our workforce remains working remotely and in terms of work productivity we haven't seen any dips.

Dr. Zafar Chaudry, Seattle Children's

No application, no system will be a hundred percent compliant and anyone that tries to be will be bankrupt. What you want to do is your best effort to make sure that they are as compliant as humanly possible, which is difficult.

Mitch Parker, IU Health

We are coming from a completely customized EHR and that's not a reflection of the vendor. That is truly just us as an organization. Over 20 plus years we've used the technology and customized it. I think the biggest challenge is going to be getting away from customization in general and having to adapt workflows and things we do as an organization to match what is recommended in the software.

Andrew Cooper, NCH Healthcare System