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"We're Taking Care of Everyone": Tracy Elmer on How TrueCare Is Going Back to Its Roots to Serve the Community

Sometimes the best thing an organization can do is to go back to its roots. That’s been the strategy for TrueCare. Although the Southern California-based network now has 20 locations, its beginnings were far more modest. “We started out of an RV,” said Chief Innovation Officer Tracy Elmer. The goal was to provide vaccinations, wellness […]

“There’s So Much We Can Do”: CMIO Jennifer Goldman on Building Clinical Champions & the Keys to Rounding

Jennifer Goldman distinctly remembers when she first got “bit by the informatics bug.” Memorial Healthcare System had created an express lane with its Epic EHR system that automatically added critical data points such as recommendations for mammograms or colorectal cancer screenings. “That was my first real foray into informatics and the results were tremendous,” she […]

CMIOs Rebecca Mishuris and Natalie Pageler on How Ambient Listening Empowers Physicians to “Focus on the Relationship Part of Medicine”

CMIOs are in a unique position. “We touch so many areas of healthcare delivery,” said Rebecca Mishuris, MD, CMIO at Mass General Brigham. “We get involved in everything from in-basket management to billing to actually delivering care.” And because they’re straddling the clinician and user worlds, CMIOs have a unique perspective on how the tools […]

"Making the Experience Better": How Mount Sinai Is Tapping Users to Help Improve Care Through AI

If you want to know where the biggest challenges exist, the best plan is to go right to the source. And in healthcare IT, those sources are the physicians and nurses who provide care – and as such, utilize technology – at the front line. Or better yet, let those individuals come to you. At […]

Partnerships, Pipelines & Phone-a-Friend: Three CIOs Share Their Approaches to Rural Health’s Biggest Challenges

Rural healthcare is fighting an uphill battle. Consider the following facts, courtesy of the NHRA: 1 in 5 people (approximately 61 million) in the United States live in rural areas. For every 10,000 individuals, there are 13.1 physicians, compared with 31.1 in urban settings. Around 20 percent of adults in rural areas describe their health […]

"Everything Transformed": Three CIOs Share Critical Lessons Learned from Covid

“There are historically important events that serve as markers in our lives,” said Jamie Nelson, CIO Emeritus at Hospital for Special Surgery. “And when you get through them, your life becomes about before and after, because everything transforms.” One of those events, of course, was the Covid-19 pandemic. Since the beginning of 2020, so much […]

“Exciting but Hard”: Michelle Stansbury on How Houston Methodist Is Fostering Innovation

There’s quite a bit of excitement around innovation in healthcare, and for good reason. After spending many years – and allocating resources – implementing and optimizing technology, organizations are eager to leverage it to improve care and provide better experiences.  If anyone understands the enthusiasm, it’s Michelle Stansbury, Associate Chief Innovation Officer and VP of […]

Career-Defining Moments: CIOs Share Lessons on Time Management, Mentoring & "Keeping the Lid On"

“It’s an exciting time to be in healthcare,” said Chuck Podesta, CIO at Renown Health. And more specifically, it’s an exciting time to be in a leadership role. But as Podesta – along with Jeri Koester, Chero Goswami, and countless others – can attest, it isn’t without its challenges. What separates successful leaders is the […]

"A Better Way": New Challenges Mean New Leadership Strategies

In this piece, healthcare IT leaders Gretchen Britt, Ryan Cameron and Jordan Ruch talk about how they're evolving to meet new challenges with innovative leadership strategies, emphasizing adaptability, collaboration, and critical thinking.

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