Development projects go off the rails initially when whatever we've conceived isn't in alignment with the board. It's not aligned with our mission, vision, values and goals. And it's not in alignment with our C-suite. It's when we've conjured up some kind of idea that we think is going to be the blockbuster idea. And then we started going down that route without bringing in the proper stakeholders.

Charles Boicey, CTO

In the past, if you needed surgery and you were the CEO, you figured out the best place to go. If you were the janitor, you went wherever was closest that they told you to go and it was on network. You had no say. Was it a high-quality place? You didn't know what it cost. Transcarent are changing that. We're saying whether you're the CEO or whether you're the janitor, you get world-class service when you're talking about surgery or other medical procedures.

Glen Tullman, Transcarent

We need to talk to clinicians, administrators and family members to really understand the journey mapping, the technology, the data, people and processes. Whenever we do that it helps reduce friction on both sides of the equation.

Eric Quinones, MD, World Wide Technology