Med Tech Solutions

About
Your EHR Stays Up. Your Team Gets Its Time Back.
Health IT support that keeps patient care moving, so your clinicians never have to work around the technology.
Your EHR, your infrastructure, your security posture and your revenue cycle are all on you. Each one has a vendor who owns a piece and nobody who owns the outcome. Every unplanned downtime lands on your desk, every audit question comes back to your team, and the strategic work you were actually hired to do keeps sliding another quarter. You do not need one more point solution. You need someone accountable.
Built For Health Systems Like Yours
You should not have to explain to a vendor why a Tuesday morning outage is a different event than a Saturday night one. We have worked in healthcare and nothing else for twenty years, and it shows in how we respond.
Today more than 22,500 providers across the country run on MTS, and 18 million patients trust us to safeguard their PHI. We hold HITRUST r2 certification against more than fifty standards, including HIPAA. We have resolved over two million help desk tickets at a 98.4 customer satisfaction score, with 100 percent EHR uptime. We support the platforms you already run, including Epic, Oracle Cerner, MEDITECH, NextGen, athenahealth, eClinicalWorks, Veradigm and Greenway, hosted in our own private cloud data centers in California and New Jersey.
How It Works
Start With An Assessment. We map what you are running today, where the risk sits, and what is quietly costing your team hours every week.
Build The Plan Around Your Environment. No forced migration, no template. We design the hosting, support and security model to fit the way your organization already works.
Hand Off The Day To Day. Our 24/7 help desk takes the tickets, the patching, the monitoring and the escalations. Your team gets back to the work only they can do.
The Difference
Left alone, the gaps do not stay quiet. One unplanned downtime becomes cancelled appointments and a week of catching up. One unanswered audit question becomes a finding. One more year of firefighting becomes the two people you cannot afford to lose handing in their notice.
With the right partner, uptime stops being something you think about. Compliance becomes something you can show instead of something you hope holds. And your team spends its time on the projects that move your organization forward.
Your EHR Stays Up. Your Team Gets Its Time Back.
Contact Med Tech Solutions