Patient Portals Are Wiped Out in 3 Years | Newsday with 229Project
Apple Podcasts
Questions Answered in This Episode
- Where will patients book an appointment in 3 years?
- Why is no health system on the MCP list?
- If tiny NCH can ship a patient persona, what is everyone else waiting on?
About This Episode
September 14, 2026: Bill Russell and Sarah Richardson. The fight is the intelligence layer on top of the EHR. Epic put Art, Emmy, and Penny on the table. ChatGPT already pulled USCDI over FHIR at UCSF. Bill's read: CIOs did not open those APIs. 21st Century Cures did. The loser is the patient portal. He gives it 3 years. Appointments go through the AI. NCH, tiny, is already running a ChatGPT-like persona with nurse triage.
Key Points:
0:00 Patient portals, wiped out in 3 years
0:24 Newsday open
1:48 Who owns the intelligence layer
4:44 Cloudticity
10:54 Portals gone. Patients are in the AI
16:29 No health system on the MCP list
19:32 If tiny NCH can ship it
28:22 Computer use inside Epic
30:22 Close
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