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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Jun 18, 2026·The 229 Podcast
June 18, 2026: Shiv Rao , Co-founder and CEO of Abridge , has spent eight years building the company into something most people didn't see coming. Now live in 300+ health systems, touching 250 million patients and processing over 100 million clinical conversations a year. But Shiv isn't just a technologist. He still rounds at UPMC as a practicing cardiologist, and that dual lens shapes everything about how he thinks. In this conversation with Bill Russell, Shiv reframes what Abridge actually is:
Jun 17, 2026·2 Minute Drill
A dormant Instagram account tied to the Obama White House started posting pro-Iranian content. No hacked password. No malware. No phishing email. Just a polite conversation with Meta's AI support agent. Researchers are calling it out plainly: AI agents are built to be helpful, and that eagerness is exactly what attackers are starting to exploit. The attack surface isn't the password anymore -- it's the agent. Health systems are deploying AI right now for scheduling, intake, and benefit verificat
Jun 15, 2026·Newsday
June 15, 2026: Bill Russell, Drex DeFord, and Sarah Richardson sit down to work through the question sitting at the top of every health system's agenda: what has AI actually done for us? Personal productivity gains are real. Meeting counts are dropping, hours are being saved, and individual leaders feel the difference. But the enterprise ROI case is proving harder to make. With Dave Lundahl's three-era framework for healthcare IT adding historical weight and the ambient listening wave cresting,
Jun 11, 2026·The 229 Podcast
June 11, 2026: Michelle Stansbury , Associate Chief Innovation Officer and Vice President of IT Applications at Houston Methodist , joins Bill Russell to unpack the health system's bold "Intelligent Healthcare System of the Future" initiative. 10 strategic bets built around the opening of their most advanced facility yet, Cypress Hospital. From RTLS-enabled smart spaces and AI-powered care traffic control to virtual nursing programs that transformed skeptical nurses into advocates, Houston Metho
Jun 10, 2026·2 Minute Drill
That UAC prompt -- the little shield asking you to approve a publisher -- is one of the most foundational trust signals in Windows security. Your tools rely on it. Your team relies on it. Two people figured out how to sell it. What they built, and which ransomware gangs bought access, has a direct line to at least one recent health system breach. Drex breaks it down. Remember, Stay a Little Paranoid
Jun 10, 2026·Executive Interview
June 10, 2026: In healthcare where downtime means lives, identity security is no longer just about who logs in. Bill Russell sits down with Peter Barker , Chief Product Officer at Ping Identity , to unpack why the agentic AI era demands a fundamental rethinking of identity. From giving AI agents first-class credentials to shifting the security boundary from login to the point of action. If your health system is deploying AI and you have not addressed non-human identity, this conversation is wher
Jun 9, 2026·2 Minute Drill
CISA -- the federal agency whose job it is to protect America's critical infrastructure -- had its own internal credentials sitting in a public GitHub repository for six months. Plain text passwords. AWS GovCloud keys. SSH access tokens. Visible to anyone on the internet with a browser.What makes this worse: the contractor who created the repository didn't slip up accidentally. They actively disabled the default GitHub protections designed to prevent exactly this from happening. And when the rep
Jun 8, 2026·Newsday
June 8, 2026: Bill Russell, Drex DeFord, and Sarah Richardson break down three headlines every health IT leader needs to hear. New York City Health and Hospitals suffered a breach that exposed biometric data, fingerprints, palm prints, and geotagged photo metadata through a third-party vector. Unlike passwords or Social Security numbers, that data cannot be replaced. Second, the long-anticipated HIPAA Security Rule update is overdue, and organizations that had two years to prepare are still unpr
Jun 3, 2026·Executive Interview
June 3, 2026: Adnan Iqbal , co-founder and CEO of Luma Health , joins Bill Russell for a direct conversation about one of healthcare's most stubborn problems: patient access. With 14-day average waits for a PCP appointment, 18% no-show rates, and call centers buried in fax workflows, the problems haven't changed, but the tools finally have. Adnan shares how Luma built a platform from scratch to orchestrate access, intake, financial experience, and patient engagement in one unified system, why de
Jun 1, 2026·2 Minute Drill
In late 2025, cyber attackers slipped into New York City Health + Hospitals through a third-party vendor and stayed undetected for nearly three months. When they left, they took more than records and Social Security numbers. They took fingerprints and palm prints -- biometric data belonging to some of the most vulnerable patients in the country. You can cancel a credit card. You can get a new password. You can even navigate a stolen SSN. You cannot get new fingerprints. What walked out of that n
Jun 1, 2026·Newsday
June 1, 2026: Bill Russell, Drex DeFord, and Sarah Richardson bring back the highlights from three simultaneous healthcare summits in Destin, Florida, covering imaging leaders, CTOs, and children's CIOs. The conversations were connected by a few uncomfortable truths: four in ten health systems cannot measure the AI they have already deployed, most organizations have dozens of agents running on their networks without anyone knowing, and budgets are getting squeezed by rising RAM costs and what le
May 27, 2026·Newsday
May 25, 2026: Bill Russell, Drex DeFord, and Sarah Richardson turn the episode into an informal review of Sarah's MIT AI Strategy and Leadership course, and the insights are worth the homework. From the surprisingly perfect parallel between today's AI resistance and the original Luddites, to the counterintuitive finding that the organizations succeeding with AI are the most operationally aligned, not the most technically advanced, this conversation cuts straight to what healthcare leaders actual
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