Ambience

The AI Partner That Actually Gets Used, Enterprise-Wide

Used in 80% of eligible encounters. With a return your CFO can validate.

You know what a stalled ambient program looks like: a signed contract, a 30% adoption ceiling, and no way to show what it returned. That is the risk you are being asked to own. Ambience removes it. Your clinicians pick it up and keep using it, your IT team deploys it once instead of specialty by specialty, and your finance team can trace the dollars.

Proven at the Country's Most Complex Systems

Ambience is live enterprise-wide at leading health systems and academic medical centers, in the settings where ambient AI usually breaks: 200-plus specialties, end-to-end inpatient, and the ED. If it holds up there, it will hold up across your footprint.

Clinicians chose Ambience in a head-to-head bake-off with 92% adoption, and they use it in 80% of eligible encounters. That is the number that decides whether this becomes an enterprise platform or a line item you defend at renewal.

Ardent's CFO validated a 3:1 return. Partners measure $13,000 to $24,000 per clinician per year. Coding is AAPC-audited every quarter, so your documentation is defensible before a chart is ever pulled.

How It Works

1. Before the Visit. Ambience preps the chart and pulls the right context from the record. No clinician starts from a blank note.

2. During the Visit. It listens, writes the note, answers questions about the patient with cited sources, and captures complexity and coding at the point of care, with CDI and compliance checks built in.

3. After and Between Visits. It closes documentation gaps before they become CDI queries, and carries the patient's story through discharge, handoff, and the next visit.
   

The Difference

Most vendors get you through implementation and onboarding, then it is see-you-at-renewal, and the adoption problem lands on your desk. Ambience brings a forward-deployed team from day one: care transformation, value attainment, and product and engineering. We set the metrics with you, prove value in pilots, and scale what works.

Then we tie a significant portion of our fees to your judgment of whether we hit those outcomes. You sign off, or we do not get paid in full. We only come out ahead if you do. We call it the Ambience Standard.