It's crystal clear that the fee for service system we're all living under is abysmal. If you think back to what we did in March, we did all the right things to protect our patients, our communities and our workers. We stopped our elective procedures. We've amped up care in the home. We provided public health services for our communities and it was financially devastating. That should not be the case. It should be that we're always incentivized to do the right thing and that doing the right thing does not result in financial peril.

Karen Murphy, Geisinger

We created a standardized communication template of all the asks and what we accomplished each day and then anything that we might need to prepare for the following day and of course, the weeks ahead.

Dr. Stacey Johnston, Jacksonville Baptist Health

One of the things I love to see is servers going away. As part of the decommission process we check for any recent backups in the Rubrik system using the rest API. If there was, maybe we take another snapshot and put it into an archive so that we've got it. Otherwise we just retire those backups and it's done.

Michael Friesen, Cone Health