We used to do quite a few meetings in person but we've gone down to less than 10% that are onsite on a routine basis. And what we've actually learned is it's much easier if either everybody's virtual or everybody's in the room. The hybrid approach becomes really difficult. So being virtual has really allowed us to be a lot more productive.

Andrew Cooper, NCH Healthcare System

Is this idea going to get us big consumer impact and big patient impact? And what are the resources required to do that? The no-brainers are low resources, huge impact. For things that require additional resources we started developing business cases to get approval. We have a very, very robust roadmap that came out of that and in less than a year we were able to implement a really big chunk of that roadmap. We implemented a brand new CRM.

Mona Baset, SCL Health

After we did network virtualization in 2017, our next big project was around storage virtualization. It’s been really interesting because we can now predict when storage is running out and we can basically have systems that allocate additional storage on demand or automatically.

Brian Lancaster, Nebraska Medicine