Throughout the pandemic we had to stop dozens of IT projects and create new ones. From working from home and optimizing that to screening employees, screening visitors, to more ICU beds and new workflows to new builds and Epic. Just a tremendous amount of work.

Patrick Anderson, City of Hope

We are coming from a completely customized EHR and that's not a reflection of the vendor. That is truly just us as an organization. Over 20 plus years we've used the technology and customized it. I think the biggest challenge is going to be getting away from customization in general and having to adapt workflows and things we do as an organization to match what is recommended in the software.

Andrew Cooper, NCH Healthcare System

How do we make sure providers continue to be progressive with the technology they’re using so they can continue to focus on the patients? How do we make sure the technology gets out of the way? Our ED physicians were early adopters of Dragon Medical One. And it was cool to see them not only use it for the transcription portion but we actually had providers that were looking for ways to augment their experience.

Josh Wilda, Metro Health