We are coming from a completely customized EHR and that's not a reflection of the vendor. That is truly just us as an organization. Over 20 plus years we've used the technology and customized it. I think the biggest challenge is going to be getting away from customization in general and having to adapt workflows and things we do as an organization to match what is recommended in the software.

Andrew Cooper, NCH Healthcare System

The great CIOs realize that they're not buying clinical capabilities to build an empire or for the benefit of the CIO. It's for operations. It's for the CMO. It's for the hospital administration and the hospital presidents. So to me, the CIO becomes the facilitator and the translator. They bring operations to the table. And they ask, are we leveraging our systems? And are we actually consuming them efficiently?

Rob DeMichiei, Retired CFO

As an independent medical group, at Summit Health we have found that the more we spend on a patient in the ambulatory setting and the less we spend on inexpensive care settings like hospitals, emergency rooms and post acute care facilities, the better the outcomes and the lower the total cost of care.

Ashish Parikh, MD, Summit Health