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Newsday - Making the Most out of the Least: CIOs Deal with Multiple Shortages in Healthcare
How are Clinical Informatics Fellowships Setting up Hospital Systems for Success?
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SubscribeSo much of your consumer life can be transacted digitally. We can do mobile banking transactions and book flights on our phones. But when you hit the healthcare world, there's phone calls, there's faxes. I jokingly call it the lowest common denominator. If 100 percent of people can't do something on their phone then let's go to the lowest common denominator and make sure everyone makes a phone call or comes in for a face-to-face visit. But that does not meet consumer expectations. In healthcare it sort of hits this analog experience level. But it is changing.
Look at what Google, Facebook or any social media platform does. They’re getting telemetry from all their users interacting with the platform in real time. And their algorithms and models are responding to that. So that precedence already exists. And that compute capability, that's used for good or bad, can be used for good in health systems.
We typically run about 99 to 100 IT projects at any given time outside of a pandemic. When the pandemic hit we put everything on hold that wasn't essential. We went down to about 10 active IT projects.
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