We know that we can be as productive, if not more productive in a work from home environment. I think the question we're still looking to answer is what about those folks that struggle? That are craving personal interaction. How do we help them? How do we maintain that sense of team spirit, comradery, collaboration and creativity?

Jason Joseph, Spectrum Health

For old ways of thinking, calling a project a failure was almost just never heard of. Nobody wanted to do that. Let's just keep trying and trying and trying until we can make it work. For us at Houston Methodist we want to very quickly. We've got this motto. It's either succeed fast or fail fast. And if it's not working, we're going to fail it. But we need to make sure we are learning why it failed.

Michelle Stansbury, Houston Methodist

With the institution of our telephone visit program, we’ve been converting and trying to minimize the risk of face to face visits that don’t necessarily have to happen. We are up to about 70% of what our previous visit volumes were before COVID-19.

Dr. Eric Lee, AltaMed