We basically had to take a normal 50 to a hundred people that we were telecommunicating with and scale that up into the hundreds and maybe even thousands overnight. It was no small feat.

Ray Lowe, AltaMed

We have surge capacity plans that are in place. We had planned for close to 9 or 10 times the COVID-19 numbers we're seeing now. We're going to keep watching the data daily and what is happening in our state and at local levels and then we can go back to contingency planning and extra staffing plans if we need to.

Jake Lancaster, Baptist Memorial

I always tell my team, have fun and transmit joy. Joy of technology. Joy of what we're doing. Joy is infectious.

Aaron Miri, Baptist Health