We are coming from a completely customized EHR and that's not a reflection of the vendor. That is truly just us as an organization. Over 20 plus years we've used the technology and customized it. I think the biggest challenge is going to be getting away from customization in general and having to adapt workflows and things we do as an organization to match what is recommended in the software.

Andrew Cooper, NCH Healthcare System

There is a big focus for us over the movement around social justice and social determinants of health and racial disparities. How can we make sure that no communities are getting left behind?

Royal Tuthill, Docent Health

Do you have the capabilities in your cybersecurity team to try to figure out how to go help them? Is there some kind of cybersecurity arrangement in your agreement that you will help them? All these contracts are built differently but being conservative would be my recommendation. Be conservative and make sure that your ecosystem is as secure as you can make it, because the last thing you want is for the host to become contaminated.

Drex DeFord, Drexio