I think there’s tactical, logistical challenges in moving care to the home but there’s also a mindset, the philosophy of really shifting the way health systems think about care. Typically it's been episodic and reactive care, right? Patients come in and access care points in time. And we react to it. I think the pandemic has shown us a model of continuous proactive care. It's really important to be able to make that shift and doing it remotely and being at home is truly the best way to capture continuous data and find out information before it becomes a challenge and you need to intervene medically.

Sanaz Cordes, MD, World Wide Technology

Do not overlook staff burnout. Our team was burning the candle at both ends. They're incredibly proud to work at Baptist. It's one of those that you're gonna have to balance. Just don't overlook the importance of staff burnout.

Aaron Miri, Baptist Health

One of the realities is to leverage scale. There's a tipping point in terms of a market presence where you start to realize the benefits of scale. And if you don't get to that tipping point, then you have more of what I call an outpost. And you're not able to leverage either payer contracts or staffing or your physician network to your benefit

Rob DeMichiei, Retired CFO