We recognized early that technology helps relieve the COVID-19 strain, and it protects clinicians, which is critically important to us in addition to protecting patients. As a result, we quickly mobilized our efforts to deploy telemedicine.

Kristin Darby, Envision Healthcare

The thing that keeps me up at night is ensuring that we have really easy streamlined experiences for our patients. The more different solutions we bring together, the more we have to be really careful about how we orchestrate those and how they appear to a patient. That's a big focus.

Mona Baset, SCL Health

We have not focused nearly enough on communication and education for the vaccine. We have been so hyper-focused on the development, which clearly is an amazing scientific achievement we should all be proud of. Then the secondary focus has been distribution. But we have not focused on the communication. That often gets left behind in public health.

John Brownstein, Boston Children’s Hospital