How do we really start to take the human component and make it more advanced? By taking a lot of the robotic type services that we provide and really automating them to make them a lot better, faster and easier. Not only for our associates, but equally or more important for our patients and consumers. Artificial intelligence is going to be a big thing for us.

Craig Richardville, SCL Health

We’re making changes and working. We’re making them as we go because we don’t always know what we’re going to need to do.

Randy McCleese, Twin Lakes Regional Medical Center

I’d like to share the idea of collaborating and innovating with your local universities. We have done that with Rochester Institute of Technology and Xerox. So the three of us got together to modify what is known as the Go Vent. It’s a portable vent used in emergency situations. We are going to improve it and increase production using RIT’s design capabilities and Xerox’s manufacturing capabilities.

Tony Alongi, Rochester Regional Health