The challenge is to make telehealth an easy transition — we’ve used things like FaceTime and Zoom. We didn’t want to get in the way of providing care to patients as effectively as they choose.

Jeff Sturman, Memorial Healthcare System

There was this wonderful ability to collaborate with colleagues around the country as COVID was popping up in different hotspots. I remember being on email streams and calls with colleagues in New York. It was so useful to hear what steps they went through. The nature of medicine generally is to always understand. Let's do a root cause analysis and figure out what we could do even better next time.

Darren Dworkin, Cedars Sinai

We coined the phrase at World Wide Technology of application and asset assurance. It's making sure you have the right combination of tools but not more than you need, so that there's a concerted effort to simplify. It's not just the right thing to do for cybersecurity, although that in my mind would be justification in itself that you can actually save a lot of money if you really narrow it down to the right set of tools and the right set of applications.

Dr. Justin Collier, Worldwide Technology