I always tell my team, have fun and transmit joy. Joy of technology. Joy of what we're doing. Joy is infectious.

Aaron Miri, Baptist Health

Texas Health Resources, like many other healthcare systems across the country, are really trying hard to make that pivot from viewing everything from a patient centric lens to more of a consumer centric lens. The relationships start perhaps even before our first encounter with an individual. How do we help advance that change with technology? How do we help healthcare look more like other industries who have to take a consumer centric focus or perish?

Joey Sudomir, Texas Health Resources

Back in the day, the C-suite didn't understand IT, they didn't really want to talk about it. Board. Same thing. Now they actually understand, they've been through EHR implementations. They grew up with this stuff. So they're actually quite capable of handling the conversation with you in terms of change management. So you're much less the sole authority. You're much more the team player and the orchestrator of the conversation.

John Glaser, Harvard Medical School