I think from a CIO standpoint, I would look for a vendor who takes ownership. If there was a problem, say it's running slow, oftentimes it might not necessarily be anything to do with the PACS software, maybe it’s a network issue but we have got to take ownership.

Tom Pacenta, Sectra

In order to be successful in an ACO or any value-based program, we've learned that you need to have access to lots of data and you need to make that data work for you.

Jamie Reedy, Summit Health

Because of the telehealth boom, Epic is trying to get into remote end user training but it’s a challenge. The classroom training sessions that doctors would normally do is no longer acceptable. Converting a traditional trainer to virtual is really difficult, very daunting.

Dr. David Butler, The Chartis Group