What I'm trying to get the whole higher education and workplace training and education universe to think about is how the Fortnite generation is now coming into higher education and into the workplace. We can take this generation and force them into the old ways but I have a feeling that the new ways are going to emerge and a lot of that is immersive. In an AR VR PC computer sort of way, it's socially kinesthetic gamified. If we can meet them where they're at, I think we're going to be more successful with training and also gain stronger and happier employees.

Steve Grubbs, VictoryXR

In our IT help desk software we created a pandemic dashboard. We’ve got about 75 items that we’re tracking right now. Early on it was the screening centers and then work from home. We had to deploy a lot of laptops and connect folks that were not typical remote users. It’s now shifted to managing the call centers. It’s different than when you have everybody in the same building. We’re now supporting our operational partners from a unified communication perspective.

Robert Eardley, University Hospitals

On the financial side, you can see what your ATM card is doing on your phone, you can access your financial information anywhere in the world, but in healthcare, we can't do that. Why is that? There's a technology problem. Providers have to ensure that the right information is in the right place at the right time for patients.

Tony Thornton, World Wide Technology