When people request any sort of technology implementation, you want to insert design thinking at the beginning. In what way will you analyze it? Who's going to be using the technology? How are they going to be using it? What's the clinical purpose? What are they trying to accomplish?

Dirk Stanley, UConn Health

I'm not a fan of creating the perfect plan, putting the business plan around it, getting approval, and then flipping a switch and hoping everything goes well. I think that's a recipe for a disaster because you make so many assumptions along the way about how things are going to work.

Daniel Barchi, New York-Presbyterian

My dad was certainly very skeptical when we put the Quil Assure units into his home. At the end I was doing a survey and I asked him about the technology and did he feel it was evasive? And I was really surprised when he told me it just kind of melted into the background. He didn't even notice it anymore. I imagine many caregivers and seniors have that relationship where the caregiver is mediating the trust. And I think that was a really critical component to Assure being a successful tool. He wasn't overtly mindful of the sensors that just blended into the background.

Dwight Raum, Quil Health