Telehealth blew up during the pandemic. We added medical equipment and maybe didn't close all the processes that we usually do. We brought in a ton of travelers and maybe didn't train them as well as we should have. So the cyber threat surface has definitely grown and will continue to grow.

Drex DeFord, CrowdStrike

We’ve been bracing for either more COVID patients of our own in the pediatric world or just a big bolus of pediatric patients with all sorts of disorders that might be transferred to us from other adult facilities.

Dr. Dan Nigrin, Boston Children’s Hospital

We are coming from a completely customized EHR and that's not a reflection of the vendor. That is truly just us as an organization. Over 20 plus years we've used the technology and customized it. I think the biggest challenge is going to be getting away from customization in general and having to adapt workflows and things we do as an organization to match what is recommended in the software.

Andrew Cooper, NCH Healthcare System