Consumer expectations relaxed during COVID. We predict the higher expectations will come back. There’s going to be a need to more tightly integrate digital services into existing models and reduce some of the friction that existed out of necessity in COVID times.

Brian Kalis, Accenture

Stanford is the highest acuity children's hospital in the country. We have the highest severity of children’s illness. And so many of our patients need long-term care, not just an acute episode. So, our digital health strategy was developed under a motto that I came up with "In our care, anywhere." We are already getting to know the patient before they come for care. And we're keeping them in our care, in partnership with their community.

Ed Kopetsky, Stanford Children's

I feel like to be successful in this environment, particularly in startups, but also in healthcare, we have to incentivize people to be ready to be wrong instead of wanting to defend being right. And I think we'll go a lot further.

Sherri Douville, Medigram