The digitization of healthcare has actually added complexity to the physician's day. The primary element of healthcare should be the visit between patient and doctor, whether it’s online, a call or whether they come in. With the advent of EMRs, we now have a third element in the room. A computer that actually interrupts, that relationship because the doctor's sitting there typing on a computer instead of looking at that person.

Amy Compton-Phillips, MD, Providence

The challenge is to make telehealth an easy transition — we’ve used things like FaceTime and Zoom. We didn’t want to get in the way of providing care to patients as effectively as they choose.

Jeff Sturman, Memorial Healthcare System

We like to say we are the Switzerland of pediatrics in San Diego and we work very closely with all of the adult health systems in the region.

Albert Oriol, Rady Children’s