A lot of the manufacturers don't have a process for updating software or technology within the medical device itself. The other challenge is there's just so many. At Cook Children's we have 20,000 medical devices on our network. If you can imagine trying to manage, keep up and ensure that they're all at the right software code levels or even just still in good functioning order. Something of that magnitude is really hard for an organization to manage when you don't have good tools to do that. So pile the security risk on with the fact that there's so many tools or devices out there today, you really kind of create this perfect storm of issues that need to be addressed in healthcare.

Theresa Meadows, Cook Children's

One thing physicians hate is clicking around looking. It’s frustrating. We found that when physicians know how the system works with some personalization, they actually spend more time in it. They're actually delving into the patient's record and looking for trends.

Amy Maneker, KLAS

When we look at our organization compared to some of the very large organizations that we interact with, we can be really nimble because of the multiple hats we wear. And we can sometimes be more effective because of it. We really have a cohesive team that works together and can problem solve faster because we don't have all those different lanes so to speak.

Brian Sterud, Faith Regional Health Services