Back in the day, the C-suite didn't understand IT, they didn't really want to talk about it. Board. Same thing. Now they actually understand, they've been through EHR implementations. They grew up with this stuff. So they're actually quite capable of handling the conversation with you in terms of change management. So you're much less the sole authority. You're much more the team player and the orchestrator of the conversation.

John Glaser, Harvard Medical School

There was one kid who bought his parents 23 and Me kits for Christmas. The husband had had an affair years before. And he showed up in the results. So before we enter into this, we need to think about all of the kinds of data that can be unveiled. It's not all helpful or wanted data. There are pros and cons.

Ellen Matloff, My Gene Counsel

With the COVID crisis mounting in New York City, on March 15th we made the decision that number one, clogging up the system with nonessential orthopedic surgery was not in the public health’s best interest. Number two, if we could empty those patients out of our hospital and not treat them, it would allow us to take COVID patients from other hospitals.

Jamie Nelson, Hospital for Special Surgery