One of the problems in healthcare is elasticity of demand. We learned this in economics. When you increase pricing demand goes down and when you decrease pricing demand goes up. The reality in healthcare is that there is no elasticity. You can raise the price forever but we're still going to that hospital. You can lower the price and it's not going to increase. So it doesn't respond to normal market demands.

Bill Russell, This Week in Health IT

When we had very restrictive visitation policies we discovered that video visitation for our patients to be able to connect to their families was a precious gift that we could add to the care system. It was tragic story, after tragic story of folks isolated in hospital rooms, not being able to be with their family.

Darren Dworkin, Cedars Sinai

To push everybody in through our network, we had 3 solutions. A very small VPN plus VMware and Citrix tech. Leveraging these 3 small pieces meant we didn’t have to open things up too broadly, keeping performance and monitoring intact.

Rick Allen, Navicent Health