We are seeing that there's less and less brand loyalty. And I know that that's a struggle with the health systems. They're trying to work on their patient portals that are now in the third iteration of post meaningful use. They're trying to make sure they're not clunky and that they do have the digital tools available to be able to really drive that customer experience. I will say that there are still some benefits to going into your healthcare organization.

Christine Parent, MEDITECH

Most IT organizations really want to get out of the real estate business and out of the facilities business of managing power and cooling. Let’s let somebody else do that and let us do what we do best, which is manage the infrastructure.

Rick Allen, Navicent Health

I think the unfortunate thing is that organizations tend to increase their focus on cybersecurity after they've had a breach. But you have to hope that some would realize when their neighbor has a breach that they should take that to heart as well. You hate to require some federal regulation, but if that's what it takes, then that is what it takes. NIST is a very good framework.

Bill Spooner, Retired CIO