Interviews at the Intersection of Technology and Healthcare

Patty Hayward, Vice President, Strategy Healthcare and Life Sciences at Talkdesk joins Bill for the news. Following CVS Health-Signify Health and Amazon OneMedical, who will be the next digital health M&A target? Experts are not anticipating a slowdown in similar acquisitions. What will the Walmart, UnitedHealth Group, Optum collaboration bring for 2023? How will they endeavor to improve health outcomes and the patient experience? What is Trilliant Health’s evidence-based comparison tool all about? How will it supersede 'black box' top hospital lists?

Key Points:
You’re seeing Amazon and CVS really trying to look at how they can evolve the market and get ahead but they also have the assets to back it up and the time to wait to make it happen.
The way we acquire healthcare is fundamentally changing.
The Walmart, UnitedHealth, Optum collaboration puts the patient at the center of healthcare
https://www.talkdesk.com/call-center-solutions/healthcare/experience-cloud/

Sign up for our webinar: Patient Room ‘Next’: Improving Care Efficiency - Thursday September 29, 2022: 1pm ET / 10am PT
https://thisweekhealth.com/briefing_campaigns/patient-room-next-improving-care-efficiency/

Sign up for our webinar: “Delivering Better Patient Experience with Modern Digital Infrastructure” - Thursday October 13 2022: 1pm ET / 10am PT.  
https://thisweekhealth.com/briefing_campaigns/delivering-better-patient-experience-with-modern-digital-infrastructure/

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How do you integrate two health systems together? BHSH System is the merger of Beaumont and Spectrum. Jason Joseph, Chief Digital and Information Officer is helping create a new health system, For Michigan,‎ By Michigan. What are the top priorities? How do you integrate the EHR? What is your consumer facing strategy? What are your clinician enablement and efficiency platforms going to look like? How do you even begin to think about processes, governance and security? What about staffing? What about culture and remote working policies?

Key Points:
A lot of times when mergers happen, it slows a bunch of work down
Connectivity isn’t usually that hard. The variability in all of it is what you have to plan for.
What are we doing in the area of clinical documentation with regard to technology?
https://formichiganbymichigan.org

Sign up for our webinar: Patient Room ‘Next’: Improving Care Efficiency - Thursday September 29, 2022: 1pm ET / 10am PT
https://thisweekhealth.com/briefing_campaigns/patient-room-next-improving-care-efficiency/

Sign up for our webinar: “Delivering Better Patient Experience with Modern Digital Infrastructure” - Thursday October 13 2022: 1pm ET / 10am PT.  
https://thisweekhealth.com/briefing_campaigns/delivering-better-patient-experience-with-modern-digital-infrastructure/

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Today on TownHall, Brett Oliver, Family Physician and Chief Medical Information Officer at Baptist Health interviews David McSwain, System Chief Medical Informatics Officer at UNC Health about imposter syndrome in the health IT space. How does he deal with knowledge deficit when jumping into a new role or team? What advice would he give up and coming professionals on dealing with imposter syndrome and feelings of inadequacy?

Sign up for our webinar: Patient Room 'Next': Improving Care Efficiency - Thursday September 29, 2022: 1pm ET / 10am PT - https://thisweekhealth.com/briefing_campaigns/patient-room-next-improving-care-efficiency/

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How can we enhance quality of care and the patient experience, increase provider efficiency and satisfaction, reduce administrative burdens and improve financial outcomes? Dragon Ambient eXperience (Nuance DAX), is an ambient clinical intelligence solution that automatically documents patient encounters accurately and efficiently at the point of care. Stephanie Lahr, CIO of Monument Health joins Bill Russell to discuss this revolutionary product. 7 mins saved per care delivery encounter. Reducing documentation time by 50%. 70% reduction in feelings of burnout and fatigue. 79% improved documentation quality. 83% of patients say their physician is more personable and conversational.
https://www.siriuscom.com/solutions/sirius-healthcare/future-of-care/
https://www.nuance.com/healthcare/ambient-clinical-intelligence.html

This is episode 4 of 5 in our series Patient Room ‘Next’. Other guests include Billy Prows, VP at Intermountain and Fred Holston, Director of Healthcare at Sirius Healthcare (A CDW company). Stay tuned for more.

Sign up for our webinar: Patient Room 'Next': Improving Care Efficiency - Thursday September 29, 2022: 1pm ET / 10am PT
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Now more than ever, healthcare organizations must give patients easier access to their health data and focus on reducing friction. The challenge comes with balancing the need for improved user experience with the importance of adopting appropriate security measures to guard sensitive data. During this solution showcase with Lane Williams, Director Solutions Engineering at F5 and Jason LaValle, Senior Solutions Architect at Sirius Healthcare (A CDW Company) we cover:

• Attack evolution – Discover how attackers evolve their online schemes to take advantage of inherent vulnerabilities on web and mobile applications.
• Countermeasure efficacy – Address the whole spectrum of automated application attacks and digital fraud abuse by abandoning traditional point solutions.
• Identity and access management – Understand how healthcare organizations can protect PHI and their brand without compromising user experience or patient access to personal information.

What kind of attacks are coming for healthcare? What are the inherent vulnerabilities that they're going after? Are we seeing a difference between web attacks and mobile attacks? Are there different types of attacks for different types of devices? How do you create a framework that addresses all of the different attacks? Having dual-factor is critical but no longer good enough. You also need protection on the edge. What opportunities do we have to identify fraud within our medical devices? Is there an architecture we should consider to have in place?

Key Points:
A web application firewall product is very important because you can see exactly what the user is doing
Attackers are increasing their sophistication by writing AI programs to basically duplicate the effects
Zero trust is not a one stop thing. It's more of a journey.
IOMT - Internet of Medical Things
https://www.f5.com/solutions/healthcare/how-to-protect-patient-data-phi-and-claims-payment-integrity-in-healthcare?utm_medium=paid-display&utm_source=f5pcam-sirius&utm_campaign=amer-sde_ofp_sat&utm_content=kt-banner
https://www.f5.com
https://www.siriuscom.com/solutions/sirius-healthcare/

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Today on TownHall Karla Arzola, Director of Information Technology - Swedish Medical Center at HealthONE speaks with Wes Williams, VP & CIO at WellPower about the mental health center’s rebranding and recent initiatives. Why did they decide to change their name and rebrand themselves? What impacts does he see from their new services? What are his thoughts on value based care versus fee for service? From a mental health center perspective, what disruptive factors in the healthcare field is he most excited about?

Sign up for our webinar: Patient Room 'Next': Improving Care Efficiency - Thursday September 29, 2022: 1pm ET / 10am PT - https://thisweekhealth.com/briefing_campaigns/patient-room-next-improving-care-efficiency/

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