It’s about a 10 year life expectancy difference between a West side community and an East side community. And for a long time Intermountain thought the key to solving this was to create access to healthcare. Right? Financial assistance, adding clinics in those areas etc. That isn't the key. It's got to be deeper. Looking at the conditions in which people are living, the safety that they're experiencing and their opportunity for education.

Mikelle Moore, Intermountain Healthcare

The digitization of healthcare has actually added complexity to the physician's day. The primary element of healthcare should be the visit between patient and doctor, whether it’s online, a call or whether they come in. With the advent of EMRs, we now have a third element in the room. A computer that actually interrupts, that relationship because the doctor's sitting there typing on a computer instead of looking at that person.

Amy Compton-Phillips, MD, Providence

The heart of healthcare is people serving other people at their time of need. That's the gap that we in IT are constantly bringing to the forefront. While we're not in the room with the patients, we are the Best Supporting Actor in the delivery of care.

Bill Russell, This Week in Health IT