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The 229 Podcast

Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord

In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell, Sarah Richardson, and Drex DeFord, explore the decisions, strategies, and innovations shaping healthcare transformation.

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Episodes (1504)

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The 229 Podcast UnHack the Podcast UnHack the News 2 Minute Drill Newsday Executive Interview Solution Showcase

Jun 17, 2026·2 Minute Drill

When AI Says Yes: Social Engineering the Bots in Our Systems | 2 Minute Drill with Drex DeFord

A dormant Instagram account tied to the Obama White House started posting pro-Iranian content. No hacked password. No malware. No phishing email. Just a polite conversation with Meta's AI support agent. Researchers are calling it out plainly: AI agents are built to be helpful, and that eagerness is exactly what attackers are starting to exploit. The attack surface isn't the password anymore -- it's the agent. Health systems are deploying AI right now for scheduling, intake, and benefit verificat

Jun 15, 2026·Newsday

Healthcare's AI Reckoning: Real Wins, Real Costs, Real Questions | Newsday

June 15, 2026: Bill Russell, Drex DeFord, and Sarah Richardson sit down to work through the question sitting at the top of every health system's agenda: what has AI actually done for us? Personal productivity gains are real. Meeting counts are dropping, hours are being saved, and individual leaders feel the difference. But the enterprise ROI case is proving harder to make. With Dave Lundahl's three-era framework for healthcare IT adding historical weight and the ambient listening wave cresting,

Jun 11, 2026·The 229 Podcast

Houston Methodists' Approach to Innovation and Physician Champions | The 229 Podcast with Michelle Stansbury

June 11, 2026: Michelle Stansbury , Associate Chief Innovation Officer and Vice President of IT Applications at Houston Methodist , joins Bill Russell to unpack the health system's bold "Intelligent Healthcare System of the Future" initiative. 10 strategic bets built around the opening of their most advanced facility yet, Cypress Hospital. From RTLS-enabled smart spaces and AI-powered care traffic control to virtual nursing programs that transformed skeptical nurses into advocates, Houston Metho

Jun 10, 2026·2 Minute Drill

Fox Tempest: The Dark Web Storefront That Sold Microsoft's Trust to Ransomware Gangs

That UAC prompt -- the little shield asking you to approve a publisher -- is one of the most foundational trust signals in Windows security. Your tools rely on it. Your team relies on it. Two people figured out how to sell it. What they built, and which ransomware gangs bought access, has a direct line to at least one recent health system breach. Drex breaks it down. Remember, Stay a Little Paranoid

Jun 10, 2026·Executive Interview

Creating a World without Passwords and Beating Social Engineering | Executive Interview with Peter Barker

June 10, 2026: In healthcare where downtime means lives, identity security is no longer just about who logs in. Bill Russell sits down with Peter Barker , Chief Product Officer at Ping Identity , to unpack why the agentic AI era demands a fundamental rethinking of identity. From giving AI agents first-class credentials to shifting the security boundary from login to the point of action. If your health system is deploying AI and you have not addressed non-human identity, this conversation is wher

Jun 9, 2026·2 Minute Drill

CISA's Own Credentials Were Sitting on GitHub for Six Months

CISA -- the federal agency whose job it is to protect America's critical infrastructure -- had its own internal credentials sitting in a public GitHub repository for six months. Plain text passwords. AWS GovCloud keys. SSH access tokens. Visible to anyone on the internet with a browser.What makes this worse: the contractor who created the repository didn't slip up accidentally. They actively disabled the default GitHub protections designed to prevent exactly this from happening. And when the rep

Jun 8, 2026·Newsday

Major Biometric Breach, HIPAA Deadline Falls Flat, and the Microsoft AI Budget Blowout | Newsday

June 8, 2026: Bill Russell, Drex DeFord, and Sarah Richardson break down three headlines every health IT leader needs to hear. New York City Health and Hospitals suffered a breach that exposed biometric data, fingerprints, palm prints, and geotagged photo metadata through a third-party vector. Unlike passwords or Social Security numbers, that data cannot be replaced. Second, the long-anticipated HIPAA Security Rule update is overdue, and organizations that had two years to prepare are still unpr

Jun 3, 2026·Executive Interview

End the Wait: How AI Is Finally Fixing Patient Access | Executive Interview with Adnan Iqbal

June 3, 2026: Adnan Iqbal , co-founder and CEO of Luma Health , joins Bill Russell for a direct conversation about one of healthcare's most stubborn problems: patient access. With 14-day average waits for a PCP appointment, 18% no-show rates, and call centers buried in fax workflows, the problems haven't changed, but the tools finally have. Adnan shares how Luma built a platform from scratch to orchestrate access, intake, financial experience, and patient engagement in one unified system, why de

Jun 1, 2026·2 Minute Drill

NYC Health + Hospitals Breach: The Biometric Data You Can't Take Back - 2 Minute Drill

In late 2025, cyber attackers slipped into New York City Health + Hospitals through a third-party vendor and stayed undetected for nearly three months. When they left, they took more than records and Social Security numbers. They took fingerprints and palm prints -- biometric data belonging to some of the most vulnerable patients in the country. You can cancel a credit card. You can get a new password. You can even navigate a stolen SSN. You cannot get new fingerprints. What walked out of that n

Jun 1, 2026·Newsday

Shadow AI, Shrinking Budgets, and the Agents Nobody Approved | Newsday

June 1, 2026: Bill Russell, Drex DeFord, and Sarah Richardson bring back the highlights from three simultaneous healthcare summits in Destin, Florida, covering imaging leaders, CTOs, and children's CIOs. The conversations were connected by a few uncomfortable truths: four in ten health systems cannot measure the AI they have already deployed, most organizations have dozens of agents running on their networks without anyone knowing, and budgets are getting squeezed by rising RAM costs and what le

May 27, 2026·Newsday

The Shelf Life of Leadership Knowledge Is Shrinking; Here Is What Replaces It | Newday

May 25, 2026: Bill Russell, Drex DeFord, and Sarah Richardson turn the episode into an informal review of Sarah's MIT AI Strategy and Leadership course, and the insights are worth the homework. From the surprisingly perfect parallel between today's AI resistance and the original Luddites, to the counterintuitive finding that the organizations succeeding with AI are the most operationally aligned, not the most technically advanced, this conversation cuts straight to what healthcare leaders actual

May 26, 2026·UnHack the Podcast

Innovating Beyond Frustration | UnHack the Podcast with Anahi Santiago and Krista Arndt

May 26, 2026: Krista Arndt , Associate CISO at St. Luke's University Health Network , and Anahi Santiago , CISO at ChristianaCare , join Drex DeFord for an unfiltered conversation about what it actually takes to lead healthcare security in 2026. From saving nearly 200 hours a month with Microsoft Security Copilot to building a team culture so strong that people rarely leave, Krista and Anahi pull back the curtain on AI adoption, mental health advocacy, and the intentional choices that separate t