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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Jun 8, 2026·Newsday
June 8, 2026: Bill Russell, Drex DeFord, and Sarah Richardson break down three headlines every health IT leader needs to hear. New York City Health and Hospitals suffered a breach that exposed biometric data, fingerprints, palm prints, and geotagged photo metadata through a third-party vector. Unlike passwords or Social Security numbers, that data cannot be replaced. Second, the long-anticipated HIPAA Security Rule update is overdue, and organizations that had two years to prepare are still unpr
Jun 3, 2026·Executive Interview
June 3, 2026: Adnan Iqbal , co-founder and CEO of Luma Health , joins Bill Russell for a direct conversation about one of healthcare's most stubborn problems: patient access. With 14-day average waits for a PCP appointment, 18% no-show rates, and call centers buried in fax workflows, the problems haven't changed, but the tools finally have. Adnan shares how Luma built a platform from scratch to orchestrate access, intake, financial experience, and patient engagement in one unified system, why de
Jun 1, 2026·Newsday
June 1, 2026: Bill Russell, Drex DeFord, and Sarah Richardson bring back the highlights from three simultaneous healthcare summits in Destin, Florida, covering imaging leaders, CTOs, and children's CIOs. The conversations were connected by a few uncomfortable truths: four in ten health systems cannot measure the AI they have already deployed, most organizations have dozens of agents running on their networks without anyone knowing, and budgets are getting squeezed by rising RAM costs and what le
May 27, 2026·Newsday
May 25, 2026: Bill Russell, Drex DeFord, and Sarah Richardson turn the episode into an informal review of Sarah's MIT AI Strategy and Leadership course, and the insights are worth the homework. From the surprisingly perfect parallel between today's AI resistance and the original Luddites, to the counterintuitive finding that the organizations succeeding with AI are the most operationally aligned, not the most technically advanced, this conversation cuts straight to what healthcare leaders actual
May 21, 2026·Executive Interview
May 20, 2026: Mark Ferrari , VP of Advisory Services at Fortified Health Security , joins Drex DeFord on UnHack for a candid conversation about the threat landscape keeping healthcare security leaders up at night. From asset inventory gaps to the explosion of identity-based attacks, Mark brings a rare perspective shaped by military service, 30 years as an EMT, and deep healthcare IT experience. He pulls no punches on why healthcare keeps buying tools before defining the problem, and what it actu
May 18, 2026·Newsday
May 18, 2026: Bill Russell, Drex DeFord, and Sarah Richardson dig into Stanford Health Care's bold agentic AI strategy, and what it means for every healthcare IT team right now. From naming the fear of job loss head-on to redefining what innovation actually means, the trio breaks down why standing still is the bigger risk. Drex reports from Utah on the Great Trust Recession and the deepfake dangers reshaping how we verify everything. Sarah brings leadership lessons from Nashville on EQ, distribu
May 13, 2026·Executive Interview
May 13, 2026: Jake Morrison , Global Healthcare Practice Head at Infinite Computer Solutions , joins Bill Russell for a candid executive conversation about what's really driving healthcare IT today. From the promise of AI to the surge in managed services demand, Jake shares why the old "outsource your mess for less" mindset is failing health systems. With 28 global delivery centers and half of Infinite's work in healthcare, Jake brings a uniquely global perspective on where the industry is heade
May 11, 2026·Newsday
May 11, 2026: Bill Russell, Drex DeFord, and Sarah Richardson are back on Newsday, tackling the questions keeping healthcare IT leaders up at night. What happens when your own teams start building AI tools without permission, and why might that actually be a good thing? Plus, the big consulting firms have quietly gutted their old model and rebuilt around AI adoption. And as agents start doing the work of analyst ones and analyst twos, is there still a path into this industry for new graduates? K
May 5, 2026·Executive Interview
May 5, 2026: What happens when attackers don't just break into your systems, they become you? Josh Howell , Healthcare CTO at Rubrik , joins Drex DeFord to unpack Rubrik's newly announced partnership with the American Hospital Association, a rigorous vetting process that signals a new standard in cyber risk validation. Josh draws on hundreds of ransomware recovery experiences to challenge how health systems think about resilience, recovery sequencing, and the identity control plane. Learn why th
May 4, 2026·Newsday
May 4, 2026: Lisbeth Votruba , Chief Clinical Officer at AvaSure , joins Bill Russell and Drex DeFord on Newsday to celebrate Nurses Week with a fascinating look at where nursing has been, and where it's going. From Florence's data-driven legacy to today's AI-powered virtual care, Lisbeth shares why nursing turnover is declining, why certification rates are rising, and why she sees technology not as a threat but as a path back to old-fashioned, human-centered nursing care. Key Points: 02:3
Apr 29, 2026·Executive Interview
April 29, 2026: Bill Russell sits down with Jim Jacobs , President and CEO of MediQuant , to confront one of healthcare's most expensive and underappreciated problems: runaway application complexity. Jim makes the case that software rationalization isn't an IT to-do list item; it's a board-level imperative. With health systems carrying $60 million in unwanted software spend and cyber risks piling up in legacy systems that no one is maintaining, the urgency has never been higher. And with AI dema
Apr 27, 2026·Newsday
April 27, 2026: Drex DeFord and Bill Russell are back on Newsday, and fresh off the 229 Summit, they're not pulling punches. Healthcare IT has a demand problem. Too many projects, not enough capacity, and an industry that's chronically bad at saying no. From the 229 Summit's sharpest takeaways to the Salesforce headless CRM announcement, the vl.js hack, and why Bill thinks Claude Code's "genesis key" is about to change everything, this episode covers the stories that matter most right now. If yo
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