MetroHealth, an Ohio health system, has invested heavily in health information technology, such as telemedicine and electronic health records (EHR), but faced challenges in effectively integrating these tools for patients and staff. To address these issues, the organization has developed a virtual-first care strategy, aiming to improve coordination and enhance patient engagement. Among its initiatives, the launch of Ovatient, in partnership with the Medical University of South Carolina, aims to deliver comprehensive virtual care. Additionally, the introduction of the MetroHealth MyCare Anywhere platform, built on the Epic EHR, seeks to further engage patients in their care.

MetroHealth Launches Virtual-First Care to Enhance Patient Engagement Healthcare IT News

Artificial intelligence is poised to enhance the functionality of security operations centers (SOCs) by automating repetitive tasks and supporting incident management; however, human oversight remains essential due to AI's inability to fully understand nuanced cybersecurity challenges. Presentations from the Gartner Security and Risk Management Summit outlined how AI can streamline processes, such as incident reporting and alert analysis, but also highlighted the risks of AI-generated misinformation if not adequately checked. The need for additional AI systems to monitor these automated agents may arise as their role expands, especially in more complex scenarios like strategic risk assessment and crisis communications, which still require human expertise.

AI Revolutionizes Security Operations Centers, But Human Oversight Remains Essential Cybersecurity Dive

As augmented intelligence tools become more integrated into healthcare, the American Medical Association (AMA) has introduced a new policy to promote transparency and trust in these technologies. Announced during its Annual Meeting, the policy emphasizes the importance of explainable clinical AI tools that provide accessible safety and efficacy data, enabling healthcare professionals to make informed decisions regarding patient care. It also calls for increased oversight and regulation of AI algorithms through independent evaluations, ensuring that their explainability supplements traditional methods of validating safety and efficacy. Dr. Alexander Ding, from the AMA Board, underscored the necessity of transparency for physicians to confidently utilize these tools in clinical settings.

AMA Unveils New Policy to Boost Transparency in Clinical AI Tools AMA

Edmund Siy, the new chief information and technology officer at Bon Secours Mercy Health, is prioritizing the alignment of technology initiatives with the organization's mission since his appointment in May. His focus includes building a secure digital infrastructure, enhancing support for clinicians, and guiding the ethical adoption of artificial intelligence. Siy emphasizes cybersecurity to protect patient data and plans to develop three-year roadmaps to strategically guide the IT department. He also highlights the importance of integrating AI responsibly within healthcare workflows, urging collaboration with providers to ensure ethical implementation.

New CTO Edmund Siy Prioritizes Cybersecurity and Ethical AI in Healthcare Becker's Hospital Review