How do you ask the right questions so you can get the answers that make sense for your business, whether it’s improving patient satisfaction, reducing cost or increasing revenue etc.

Mostafa Khairzada, Pacific Dental

Create as much capacity as you can. If it’s not essential, stop doing it. Or put it on the back burner and let it simmer.

Drex DeFord, Drexio

It's crystal clear that the fee for service system we're all living under is abysmal. If you think back to what we did in March, we did all the right things to protect our patients, our communities and our workers. We stopped our elective procedures. We've amped up care in the home. We provided public health services for our communities and it was financially devastating. That should not be the case. It should be that we're always incentivized to do the right thing and that doing the right thing does not result in financial peril.

Karen Murphy, Geisinger