As we're trying to climb our way out of the pandemic, patients really need more than ever complex care and we have the ability to provide that. But just like you're seeing in different national media, inflation and the cost of taking care of patients has gone up. So a lot of us are still trying to figure out how do we climb out of not just the pandemic but really some of the financial challenges that I think we're all dealing with.

Chris Harper, University of Kansas

Our patients are not going to expect to receive care in the same way that they did prior to COVID. We have to adjust to meet that need. In 2021 there's a lot of question marks. We're quickly working through strategies on what our go forward model is going to be but in terms of the day-to-day work, focus should be the most prominent thing.

Molly Katsanes, Peace Health

If there’s a silver lining to COVID, it’s the change in provider and patient expectations of where they're going to give and receive care. Mixed with DC’s light year jump opening up the barriers that were around the reimbursement model for this.

Matt Lambert, HealthNXT