The real expansion of telehealth was coming. COVID-19 just accelerated it.

Dr. Michael Pfeffer, UCLA

It takes many, many years for modern digital practice to be folded into clinician training. You would think that they're learning all the digital tools. Remote patient monitoring and virtual care, but they're not. When my wife was picking her dissertation, I said pick virtual care, pick digital medicine, because that is the future.

Ed Marx, The HCI Group

Our patients are used to having very easy experiences in other sectors, whether it's retail or entertainment and we need to be able to bring that to healthcare. At Mount Sinai we’ve been looking at solutions, whether it's CRM or referral management, texting solutions or telehealth to make sure that we can provide care in a way that makes sense and isn't a fragmented experience.

Kristen Myers, Mount Sinai