With the advent of artificial humans moving away from the IVR to actual intelligent assistance and whatnot. I think that's a huge step forward. Organizations that are utilizing that technology can have call centers operating twenty four seven with digital humans taking the place of humans.

Charles Boicey, Clearsense

If you know anyone working in vaccination efforts, thank them. It’s challenging work - lots of sleepless days, nights and weekends – all-consuming, thinking about how you can do things better or faster. Having to know the inter-related intricacies is significant – a minor change in one strategy can impact the execution of another in a big way. You have to be vigilant, creative, and wake-up thinking of ways you can keep driving to make a bigger impact.

Becky Fox, Atrium Health

Interoperability was essentially our main stay. We did so many data integrations across the company in different environments. We realized the reality of healthcare data, is that healthcare standards are sometimes like an oxymoron. Everyone ends up having their own version of it.

Varun Anand, MphRx