The digital strategy for urban and rural is different. In an urban setting there's much more of a likelihood that those consumers will have access to broadband coverage and cell coverage. Some of our rural markets may still have dial up at home. So you’ve got to figure out that kind of last mile. Make sure they're not disadvantaged purely based on where they geographically live.

Reid Stephan, St. Lukes

The big benefit that I see coming for many of us, if we continue on this work from home, work from anywhere idea, is that you can get top notch talent relatively cheaply. I think that's a big win for healthcare

Drex DeFord, Drexio

One thing physicians hate is clicking around looking. It’s frustrating. We found that when physicians know how the system works with some personalization, they actually spend more time in it. They're actually delving into the patient's record and looking for trends.

Amy Maneker, KLAS