I have this soap box when I think about healthcare because you're a patient, I'm a patient, right. We're all patients. But sometimes we forget that. The business of healthcare is a business that none of us think about using until we actually are forced to use it. And then, when we are there living and breathing it we expect world-class care.

Kris Nessa, Dell Medical School

Pre-pandemic, on average, on any single day we would have about 100 people working remotely. When the pandemic hit us we had to pivot to virtual very quickly. In about 48 hours we were at 4,000 people working remotely. A third of our workforce remains working remotely and in terms of work productivity we haven't seen any dips.

Dr. Zafar Chaudry, Seattle Children's

Having like a crisis director or a project manager dedicated to managing COVID activities has helped us significantly, not only from a documentation and governance standpoint but also making sure that all of our teams have the same priorities at all times because requests are coming from left, right and center.

Vikrant Arora, Hospital for Special Surgeries