The digitization of healthcare has actually added complexity to the physician's day. The primary element of healthcare should be the visit between patient and doctor, whether it’s online, a call or whether they come in. With the advent of EMRs, we now have a third element in the room. A computer that actually interrupts, that relationship because the doctor's sitting there typing on a computer instead of looking at that person.

Dr. Amy Compton-Phillips, Providence

The onus is on the systems to develop a pool of professionals for referrals that's diverse enough and represents a variety of cultural fits and personality fits to be attractive to the patient population. Systems also have to figure out how to keep the quality of it. Without that you cannot sustain.

David Bensema, Kentucky Department for Public Health

The perfect storm for innovation is when government, academia and industry align. And there's a sense of urgency to change. This COVID new normal era has seen the rise of digital health and investment like we've never seen before in the life sciences. This isn't just a perfect storm for innovation. This is a once in two lifetimes opportunity to change.

John Halamka, Mayo Clinic Platform