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Executive Interview
Executive Interview artwork

500 Patches. The Hospital App Still Can't Go Down.

Questions Answered in This Episode

  • When money, AI, and security are all loud, how do you get the room back to patients?
  • If you do not have a security point of view, do you still get the meeting?
  • What do you do with 500 patches on one hospital-critical application when the app cannot go down?
  • Are garage attackers with an open model already in your threat mix?
  • If every vendor ships an AI feature, who owns the brain over the agents?

About This Episode

August 26, 2026: Lindsey Bengfort (Managing Director, Healthcare, NTT Data) sits down with Bill Russell. She buckets what she hears every week into three anxieties: financial, tech/AI, and security. Security used to get skipped in the room. Not now. If you do not have a point of view, you do not get invited. From there: 500 patches on one hospital-critical application, garage-level attackers with open models, and an onslaught of AI features inside the vendors you already own. Lindsey's picture: you keep stacking band-aids. You never stitch the wound. Closes on three places a health system can take cost out without taking it out of patients.

Guest: Lindsey Bengfort (NTT Data)

Key Points:

  • 04:48 Three Anxieties

  • 08:29 Security Is Table Stakes

  • 09:44 500 Patches on One Hospital App

  • 10:38 Garage Attacks

  • 12:53 Band-Aids on a Cut

  • 17:12 Three Ways to Take Cost Out

Bring color and joy to a child’s day: https://augustsartists.networkforgood.com/projects/166901-everyday-giving

Keep up to date on the latest in health IT:

https://thisweekhealth.com/news/

Thank You to Our Episode Partner

NTT Data

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