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News Day – Drex and I discuss Trump, HIMSS, and Epic

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News Day – Why Digital Health Lags, and Dr. Rucker Sounds Off

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In the News

Airline ordered to compensate passenger misled by chatbot

February 18, 2024

Air Canada ordered to compensate misled passenger by chatbot. Jake Moffatt sought compensation after chatbot misinformation about bereavement rates. Despite Air Canada's denial and claim of chatbot's autonomy, tribunal ordered $602 refund.

Airline ordered to compensate passenger misled by chatbot Business Insider

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1 in 6 dislike their job but stay for health benefits | BenefitsPRO

February 18, 2024

BuzzRx survey reveals 1/6 employees stay in disliked jobs due to health benefits. Financial sector has highest percentage (22%) retaining unliked jobs, compared to tech sector at 14%. Future health insurance priorities including low premiums (74%), copays, deductibles (70%), broad service coverage (50%), preventive care discounts (50%), and therapy, counselling coverage (38%). Gen Z shows considerable concern regarding future health coverage, with 55% worried. Over 10% of self-employed individuals predict being uninsured by 2024. Gen Z also demonstrated 121% more desire for psychiatric medication support than millennials. Millennials displayed better understanding of insurance system complexities. Both generations show interest in digital health management tools.

1 in 6 dislike their job but stay for health benefits | BenefitsPRO BenefitsPro

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Fine-Tuned LLMs & LLM Orchestration: Addressing Data Privacy & Mitigate Hallucination

February 18, 2024

Data-driven enterprises should opt for fine-tuned language models (LLMs) customised to their needs, not commercial off-the-shelf solutions, to address data privacy, protection, and hallucination mitigation using Response Generation (RAG). LLM orchestration solution proposed includes query rephrasing, co-referencing, query type, item and attribution identification, response generation, and digression handling. Adoption of fine-tuned LLMs allows enterprises to unlock insights in a data-centric world.

Fine-Tuned LLMs & LLM Orchestration: Addressing Data Privacy & Mitigate Hallucination LinkedIn

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Mark Zuckerberg Called out Apple Over the App Store. Tim Cook’s Response Is Brilliant

February 18, 2024

Meta, owner of Facebook and Instagram, to use Apple's in-app payment system for boosted posts resulting in 30% commission paid to Apple. Meta will pass this cost to users leading to higher prices, naming it "Apple service charge". The move follows Apple's App Store Review Guidelines update. Meta criticizes Apple for this, but refuses to absorb the cost for small businesses. Apple defends, stating purchases of digital goods must use in-app purchases. Critics suggest Meta should've been paying this commission all along.

Mark Zuckerberg Called out Apple Over the App Store. Tim Cook’s Response Is Brilliant Inc.com

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Insights by Kate Gamble
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