A shift in expectations for generative AI (gen AI) is occurring as businesses acknowledge the complexities of implementing this technology effectively. The initial enthusiasm seen in 2023 is transitioning to a more conservative approach that emphasizes the need for substantial investment in technological resources and organizational capacity. Companies are encouraged to focus on scaling their solutions rather than pursuing short-term gains through pilot projects. An example is a telecommunications firm that appointed a chief data and AI officer to develop a strategic vision, prioritize use cases, and establish cross-functional teams to enhance employee skills and create a solid foundation for their gen AI initiatives. As organizations consider their roles in the gen AI landscape, they should decide whether to be implementers, innovators, or creators of AI technology, balancing the use of existing tools with the development of proprietary solutions for effective productivity gains.

Companies Shift Focus to Strategic Investment in Generative AI Success McKinsey

Baptist Health is undertaking a pilot project utilizing AI-powered nursing documentation to alleviate nursing burnout and enhance patient care by increasing the time nurses can spend with patients. Leaders from the organization highlighted the burdens of traditional documentation practices and how ambient listening technology, developed with Microsoft and Nuance, could streamline these processes by capturing notes in real-time during patient interactions. As the pilot progresses, the team aims to refine the technology to integrate more seamlessly into nursing workflows, addressing initial challenges encountered during the implementation of speech-to-text documentation.

Baptist Health Launches AI Initiative to Combat Nursing Burnout and Enhance Care HealthSystemCIO.com

Axis Health System, a nonprofit managing multiple healthcare facilities in Colorado, has been struck by a cyberattack that has disrupted its patient portal and prompted an investigation into the attack's nature and extent. While the timeline of the breach is unclear, Axis Health has initiated its incident response protocol and will inform affected individuals if patient data is compromised. The Rhysida ransomware gang has claimed responsibility, demanding over $1.5 million for data access, highlighting the ongoing threats to healthcare organizations. Concurrently, a report from Censys found over 14,000 healthcare devices potentially exposed to the internet, raising concerns about sensitive medical data vulnerability.

Cyberattack Disrupts Axis Health System, Ransomware Gang Demands $1.5 Million The Record

Beebe Healthcare is set to invest between $40 million and $50 million in the Epic electronic health record (EHR) system, with plans to go live in November 2025. CEO Dr. David Tam emphasizes the importance of this investment for enhancing care quality and accessibility in Sussex County, likening it to the construction of new hospital facilities. Rather than partnering with larger organizations, Beebe has opted to independently manage the EHR transition, which aims to consolidate seven existing EHR systems. While the upfront costs are high, Dr. Tam expects long-term savings by phasing out legacy systems, ultimately improving connectivity with local healthcare partners.

Beebe Healthcare Invests $50 Million in Epic EHR for Future-Ready Care Becker's Hospital Review