As SVP and Chief Digital & Information Officer of Tivity Health, Sarah Richardson is responsible for the company’s digital transformation, including the development of the engagement platform, customer relationship management tools and data strategy. Richardson is a transformative, innovative, and results-driven healthcare and technology executive with experience in large-scale healthcare environments. Through comprehensive, human centered design, she enables digital and organizational transformation of multiple organizational domains utilizing proven methods of engagement resulting in improved experiences across the continuum.
Prior to joining Tivity Health, Richardson served as Vice President of IT Change Leadership for OptumCare. Richardson also has significant health system experience, serving as CIO of NCH Healthcare System in Naples, FL and as a Division CIO with HCA Healthcare.
Richardson is an active member of CHIME as a Certified Healthcare CIO (CHCIO), board and faculty member, and fellow. She regularly publishes industry relevant content on her website at www.conciergeleadership.com. She is an Associate Certified Coach with the ICF and Distinguished Toastmaster, as well as the chair for members in transition for the SoCal Chapter of the Society for Information Management (SCSIM). Richardson holds a BS from the University of Nevada -Las Vegas, and an MBA from the University of Phoenix.
Sarah Richardson is one of those people who ‘gets things done’ and has a penchant for bringing out the best in people. With an enthusiastic and genuinely friendly attitude, Sarah radiates a sincere passion for delivering value and benefits to the teams she leads and serves. She has built award-winning teams and has been recognized by The Kansas City Business Journal as a ‘Woman Who Means Business’, a “Next Gen Leader’ and ‘Rising Star’ by KC Business Magazine, and an Outstanding Executive by Advancing Women in Technology.