
I Gave You Dollars. You Gave Me Capacity. | Newsday with This Week Health
Questions Answered in This Episode
- When AI returns hours instead of dollars, how do you show the CFO the exchange rate?
- If 54% of leaders say competing priorities are the number one tension, is your governance filtering work — or is IT just expected to do magic?
- Are you buying ambient and AI tools without a path from capacity back to patients and cash?
- Would you hire a technologist who does not understand healthcare — or a clinician who phones in the technology?
- What does a strategic seat at the table actually sound like in the room: infrastructure talk, or P&L and clinical quality?
About This Episode
August 7, 2026: Bill Russell sits down with Eric Utzinger (Revuud) while Sarah and Drex are out. The H1 2026 Signal Index put competing priorities and not enough capacity at the top of the list for 54% of leaders — and 43% said budgets are flat or declining. On this Newsday they dig into why AI ROI still feels muddy: tools return hours, not line-item dollars, and the CFO still needs the exchange rate. Along the way: operational transformation with real proof points, growth without growing, and a hard look at who actually belongs at the strategic table — including Bill on why an outside-only CIO hire can be a mistake.
Key Points:
01:27 54% Competing Priorities
06:03 Dollars for Capacity
08:48 Tanya Townsend: Operational Transformation
15:08 Growth Without Growing
19:56 Mistake to Hire Me
22:12 Speak Business at the Table
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