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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Nov 5, 2025·Executive Interview
November 5, 2025: Mark Galea , SVP and CIO at Willis Knighton Health , shares how they achieved world-class EMR results at a fraction of typical costs, proving that digital transformation doesn't require unlimited budgets. Leading a $1.4 billion health system in northern Louisiana, Mark deployed MEDITECH Expanse to 140 clinics in just 14 months while cutting IT operating costs to the lowest quartile. He discusses a "follow the leader" approach to AI adoption, explains why most hospitals can't af
Oct 29, 2025·Executive Interview
October 29, 2025: Cellular networks are transforming healthcare delivery, but what makes 5G truly different from its predecessor? Perry Welch , EVP and Chief Revenue Officer at Airwavz Solutions , discusses creating a robust network infrastructure that can handle the demanding requirements of modern medical technology. As healthcare systems begin exploring what's possible with this upgraded network, the question shifts from "can our phones work?" to "what new capabilities can we unlock?" Discove
Oct 22, 2025·Executive Interview
October 22 – In this episode, Bill Russell sits down with Scott D’Entremont , CEO at Parlance , to explore the evolving role of AI in healthcare communication. From tackling rising operational costs to addressing the hidden issue of referral leakage, Scott shares how automation is reshaping call centers and front desks across healthcare systems. They unpack why integration is still a major hurdle, what most health systems get wrong about call routing, and why deep healthcare knowledge—not just f
Oct 17, 2025·Executive Interview
October 17, 2025: When ChatGPT entered healthcare with bold claims about clinical guidance, physicians took notice—and not always in a good way. Yaw Fellin , SVP and GM at Wolters Kluwer , discusses why expert-curated content still matters in the age of generative AI. With 7,600 clinical experts validating every recommendation, Wolters Kluwer is taking a fundamentally different approach than Big Tech's "let's see how it goes" mentality. Yaw reveals how they're grounding AI in trusted sources, ke
Oct 15, 2025·Executive Interview
October 15, 2025: Polly Parrent , SVP of EHR and ERP Services at Nordic Global , reveals why the EHR market is more competitive than many realize, with Epic, Oracle, and MEDITECH each advancing distinct capabilities that healthcare leaders need to understand. She warns that organizations sitting on the sidelines risk losing providers and revenue cycle competitiveness as AI-driven features reshape care delivery. From Oracle's semantic layer architecture to Epic's underutilized features and MEDITE
Oct 8, 2025·Executive Interview
October 8, 2025: Bill Willis , CTO of IDMWORKS , joins Drex DeFord to unpack why healthcare organizations struggle with identity and access management despite having the right tools. Bill reveals how healthcare's seven to eight different user personas create unprecedented complexity compared to other industries, and why most IAM failures stem from data and process issues rather than technology gaps. He explains IDMWORKS' free fireside chat approach to helping organizations visualize their entire
Oct 7, 2025·Executive Interview
October 7, 2025: Bob Kitts , CEO and Founding Partner of Avarion (formerly Huntzinger Management Group), shares insights on navigating healthcare IT transformation in an era of unprecedented change. From AI integration strategies that vary dramatically between rural hospitals and academic medical centers to the coming revolution in revenue cycle management, Bob explains why successful technology adoption starts with business needs, not buzzwords. Learn how CTOs are already embedding AI into secu
Oct 3, 2025·Executive Interview
October 3, 2025: Healthcare leaders are sitting on a cybersecurity time bomb, and most don't even know it. Censinet CEO and Founder Ed Gaudet reveals that 80% of healthcare vendors have quietly AI-enabled their products while organizations still rely on outdated SOC 2 certificates for risk assessment. Drawing lessons from the Change Healthcare crisis, Ed explains why hope has become the default security strategy and how single points of failure are hiding throughout health system operations. Fro
Oct 1, 2025·Executive Interview
October 1, 2025: How does an 880-bed health system in rural Alabama transform from a Leapfrog safety grade of D to B in just two years while achieving CHIME Most Wired Level 9 recognition? DCH Health System's CIO, Billy Helmandollar , and Chief Clinical Informatics Officer, Faith Burkett , reveal the multidisciplinary approach that drove their remarkable turnaround. Discover how simple fixes like standardizing barcode scanners and addressing WiFi dead zones boosted medication scanning compliance
Sep 17, 2025·Executive Interview
September 17, 2025: Healthcare is notorious for changing slowly, but does it have to be? Nishith Khandwala , Co-Founder of Bunkerhill Health , is breaking down the walls between an idea and life-saving reality. Nishith reveals how major health systems are now identifying thousands of at-risk patients through automated clinical workflows, including the story of a police officer whose dismissed "heartburn" led to emergency triple bypass surgery. Can healthcare finally match the breakneck pace of A
Sep 1, 2025·UnHack the News
September 1, 2025: Cristian Rodriguez , Americas Field CTO at CrowdStrike , joins Drex for the news. What starts as a simple phone call to your help desk could be the beginning of a major security breach—but how do attackers make these voice phishing campaigns so convincing? Then, North Korean operatives successfully infiltrate major western companies as remote employees. How are these fake workers passing interviews, and what happens when their paychecks fund weapons programs while they potenti
Aug 18, 2025·UnHack the News
August 18, 2025: George Pappas , CEO of Intraprise Health, by Health Catalyst , joins Drex for the news. They tackle the pressing question of how CISOs can evolve from security scorekeepers into business transformation leaders who drive real organizational impact. As the hosts examine a recent White House initiative promising patient-centric healthcare, they question whether lofty proclamations can overcome the business interests maintaining today's fragmented systems. Can artificial intelligenc
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