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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Sep 24, 2025·2 Minute Drill
The US Secret Service dismantled a covert communication network in New York City featuring 300+ SIM servers and over 100,000 SIM cards capable of overwhelming cellular networks. Drex explores the implications of this "fake telephone warehouse" discovered near the UN General Assembly, discussing how commodity hardware can create denial of service attacks against cellular infrastructure. Key takeaways include the need for healthcare organizations to develop cellular disruption scenarios in inciden
Sep 19, 2025·2 Minute Drill
Drex breaks down why AI models like ChatGPT sometimes fabricate confident-sounding but false information, calling it "bluffing" rather than hallucinating. He explores OpenAI's research on training gaps, alignment issues, and response pressure that cause this problem. For healthcare professionals, he shares practical strategies including setting explicit context rules, demanding source verification, and maintaining human oversight when using AI for InfoSec policies, alert triage, or patient care
Sep 17, 2025·Executive Interview
September 17, 2025: Healthcare is notorious for changing slowly, but does it have to be? Nishith Khandwala , Co-Founder of Bunkerhill Health , is breaking down the walls between an idea and life-saving reality. Nishith reveals how major health systems are now identifying thousands of at-risk patients through automated clinical workflows, including the story of a police officer whose dismissed "heartburn" led to emergency triple bypass surgery. Can healthcare finally match the breakneck pace of A
Sep 11, 2025·2 Minute Drill
Qantas made headlines by cutting all senior executive bonuses by 15% following a data breach affecting 5.7 million customers. This episode explores why cybersecurity accountability should extend beyond IT teams to the entire C-suite, and examines how this approach could transform healthcare cybersecurity investments. Drex discusses the potential impact of tying executive compensation to cyber performance and challenges healthcare leaders to consider putting "skin in the game" when it comes to se
Aug 25, 2025·UnHack the Podcast
August 25, 2025: Chase Franzen , VP and CISO at Sharp Healthcare , discusses how they transformed their cybersecurity training into something so engaging that employees actually call it fun. But as AI capabilities advance at breakneck speed, what happens when traditional phishing indicators disappear and deepfakes become indistinguishable from reality? Chase discusses Sharp's AI ethics committee and their approach to balancing innovation with responsibility, while sharing candid thoughts about A
Aug 25, 2025·Newsday
August 25, 2025: Margaret Ptacek , Vice President of Client Solutions from Experis Health , tackles three critical shifts happening in healthcare today. The conversation explores Hackensack Meridian's statewide hospital-at-home expansion and examines how healthcare systems can deliver acute-level care in patients' homes without compromising safety or quality. When staffing shortages threaten a new hospital's ability to provide basic services, the discussion turns to virtual solutions and workfor
Aug 22, 2025·2 Minute Drill
This week's cybersecurity updates cover three critical stories: Workday discloses a data breach connected to ongoing Salesforce compromises by the Shiny Hunters group, CEO impersonation scams using deepfake technology surge past $200 million in Q1 losses, and transcription service Otter AI faces a class action lawsuit over alleged mishandling of sensitive meeting data. Drex emphasizes the importance of security awareness training, multi-factor authentication, and establishing "trust but verify"
Aug 13, 2025·2 Minute Drill
Drex covers three critical cybersecurity trends: companies swapping full-time security staff for platform subscriptions (requiring premium salaries for contract managers), the rise of AI agents in both cyber defense and attacks, and voice phishing campaigns targeting CRM systems like Salesforce that have compromised major brands including Adidas and Victoria's Secret. Healthcare organizations face unique risks from PHI exposure and must balance automation with human oversight while training staf
Aug 6, 2025·2 Minute Drill
This episode covers three critical cybersecurity developments affecting healthcare organizations. First, FBI warnings about Scattered Spider ransomware group targeting employees through Slack and Microsoft Teams, including their alarming tactic of creating fake identities to join incident response calls and monitor remediation efforts. Second, leaked chat logs from the Conti ransomware group reveal these criminal organizations operate like structured tech startups with HR policies, management la
Aug 4, 2025·Newsday
August 4, 2025: Colin Banas , MD, CMO of DrFirst , joins Bill for the news. With recent legislation expanding telehealth coverage before deductibles are applied, they examine how healthcare delivery boundaries are dissolving and what this means for the future of patient care. Drawing on fresh insights from the AMDIS conference, the conversation shifts to AI implementation done right, examining Ochsner Health's physician-led approach that delivers measurable results while other systems struggle w
Jul 30, 2025·2 Minute Drill
Drex covers three critical cybersecurity threats impacting healthcare and beyond: North Korean operatives using deepfakes and stolen identities to infiltrate US companies as remote workers, the Allianz life insurance breach affecting 1.4 million customers through social engineering attacks, and the TTEA dating app's massive data exposure that compromised women's safety information. Essential insights on vetting remote employees, defending against social engineering, and app security risks. Remem
Jul 28, 2025·Newsday
July 28, 2025: Jacob Hansen , Chief Product and Technology Officer at AvaSure , examines how healthcare is shifting from siloed departments to cross-functional journey teams. How are these collaborative approaches finally breaking through traditional barriers that have slowed healthcare innovation? The conversation explores the emerging world of agentic AI while grappling with where automation enhances care versus where the human touch remains irreplaceable. As ambient clinical documentation tec
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